MCOLES State Licensing Practice Exam

What should you do if the caller or complainant is absent at a civil complaint scene?

1. Immediately arrest the suspect

2. Engage with witnesses present

3. Wait for the caller to arrive

4. Start an investigation without delay

The correct answer is: Engage with witnesses present

When responding to a civil complaint scene where the caller or complainant is absent, engaging with witnesses present is the most appropriate course of action. Witnesses can provide valuable information regarding the incident, including their observations and any relevant details that the complainant may have shared prior to their absence. This gathering of information is essential to form a clearer understanding of the situation, which can guide further actions or decisions. Other options may not be suitable in this context. For instance, immediately arresting the suspect without the complainant’s presence or their statement may not be justified unless there is clear evidence of a crime occurring. Waiting for the caller to arrive could delay necessary action and may not be practical given the circumstances. Starting an investigation without delay can be relevant, but it is most effective when guided by witness accounts to establish context and emotional states at the scene. Engaging with witnesses provides a broader perspective, allowing for a more informed investigation moving forward.